Service/Product target

All NBM Corporate, SME and Retail customers

Product Attributes/ Features

  • A web based platform that gives customers access to their accounts 24/7 from anywhere in the world
  • The customer will need to self-register or be assisted by the Bank to register on the platform
  • After registration, the customer is provided with a User Name and password to enable them access the platform
  • The customer is then able to transact on their account

Benefits to the Customer/user

Web based therefore accessible from anywhere in the world

  • Customer access to account 24 hours a day, 7 days a week
  • A self-service channel for all basic account transactions
  • Relatively cheaper and efficient
  • Safe and secure through the use of User IDs, Passwords and OTPs  delivered to the subscriber’s mobile phone and/or email inbox

Costs to access the product

  • Retail Customer: MK2,000 per month
  • Corporate/ SME: MK5,500 per month
  • Selected transactions on the platform attract transactional fees in line with NBM’s Tariff schedule such as transfers to other Banks

How to access product

Visit the website 



To be the most successful financial institution in Malawi with an internationally visible presence.

Mission Statement

To provide outstanding and inclusive financial solutions that deliver sustained stakeholder value.