Service/Product Target

A do-it-yourself banking service accessible from the simplest of mobile phone models through the use of USSD technology, enabling NBM customers access basic banking services on their phone. Simply dial *626#


All NBM Retail customers

Product Attributes/ Features

  • Funds transfer within NBM and to other local banks
  • Transfer of funds to mobile wallets (TNM & Airtel)
  • Tertiary Tuition fees
  • Credit Card repayment
  • My Fuel Card top up
  • Utility Bill payment
  • DSTV Subscription
  • Masm Contribution
  • Airtime Purchases
  • Balance enquiry
  • MRA tax payment
  • Mini and full statements

Plus many more

Benefits to the Customer/user

  • Fast and convenient
  • Simple and secure, as there is no storage of information on your phone
  • Convenient; anytime, anywhere
  • Available 24/7. Just the way you want it.
  • DIY (Do-It-yourself) banking

How to register

Fill in a form at your nearest Service Centre.



To be the most successful financial institution in Malawi with an internationally visible presence.

Mission Statement

To provide outstanding and inclusive financial solutions that deliver sustained stakeholder value.